|
|
|
Networking and Informational Interviews
The Importance of Networking
Many experts believe that only 10 to 20 percent of jobs filled are ever publicized.
In many fields, positions are very often filled through word-of-mouth notifications
communicated through networks of previously established relationships. Thus, while you should spend time combing
through job listings, realize that relying exclusively on these sources closes the door to many opportunities. Students, aspiring professionals, and even mid-career professionals should regularly evaluate networks, learn and draw information from as many people as possible, and cultivate relationships over time.
Professional networking is simply essential in most professional fields.
Informal Networking
Professional networking is a much more pleasant and easy thing to do than
many people suspect, and often takes place informally. Informal networking can occur in almost any setting:
at reunions, on electronic forums, even at social
functions. It almost always happens in workplaces and at professional workshops
and conferences. While it is unwise to make professional networking one's priority at events where
this is not the
purpose of the event, most people generally expect some professional networking to
occur almost anywhere.
Formal Networking
Formal networking can be much more productive than informal networking,
particularly in gathering information. Formal networking occurs at networking
events, through alumni advisor resources such as Harvard's Crimson
Compass, and through informational interviews, described below.
Informational Interviews
Informational interviews largely reverse roles assumed in job interviews. The person interested in the field or organization asks
most questions, and the person who is in the field or position provides
information.
Good questions usually gather more information about the field or organization than about the interviewee.
Ideally, however, a relationship is being built simultaneously, so it is wise to share professional goals and concerns, and to give the interviewee opportunities to do so as well,
though without getting too personal. Always remember that an informational interview is used to build
relationships and collect information. It is not an opportunity to seek a job.
Identifying Potential Interviewees
- First, define the professional field or type of position you want to explore. If you cannot do this,
contact us
for a consultation.
- Think of anyone you know in that particular field.
- Expand your list by considering friends who may know others, Harvard
alumni, peers (many HDS students have already established careers), family and friends, faculty, supervisors, faith communities and leaders, contacts from forums and conferences, speakers, authors, people who are cited as sources in relevant works, and professional directories.
- Combine the lists of potential contacts identified in steps 2 and 3.
- Begin requesting informational interviews.
Requesting an Informational Interview
Sometimes students are nervous about requesting informational interviews. This is understandable, and it usually takes
going through the process to lesson the anxiety. Anxiety sometimes arises from a notion that the person contacted will respond negatively.
This is highly unlikely. Generally, professionals are flattered by the opportunity to talk with someone interested in their field, and they are happy to do
so if they have time. When they do not—which is pretty common, but also quite understandable—they are usually gracious in explaining their situation. The worst response is usually a non-response to the request, which is pretty harmless.
With that in mind, try the following.
- Save high-priority contacts for the second round. In order to develop a level of comfort,
start with people with whom you will be least anxious.
- Make intial contact, preferably by email or phone.
- Make certain your objective is clear right away. If your contact thinks you are seeking a job,
she or he will be less likely to grant the interview.
- Always try to arrange an appointment, even with friends, and even if you
are going to talk by phone. This helps establish the meeting as a
professional one.
- Have questions ready when you call. You are calling to set up a time, but your contact may lack time and suggest a brief discussion on the spot.
- Try to arrange an in-person interview at the place your interviewee works.
You may be able to have a tour, be able to assess the environment and culture, and
meet others who may be helpful.
Conducting the Informational Interview
Approach your informational interview as professionally as you would a job interview, keeping in mind preparation and promptness. Here are some tips to guide your interview:
- Have your "homework" done. Know something about the field and organization, even if only to make your questions informed ones. While you are not currently seeking a job, your contact's impression of you
may be important to you down the road.
- Take notes during the interview if you think you will be unable to remember enough to do it
afterwards, but pay attention. Make eye contact regularly.
- Honor the value of your contact's time and your own by beginning and ending as scheduled.
If a timeframe has not been set before the time of the interview, ask your
contact how much time she or he has.
- When sharing information about yourself, be focused. Again, your contact's impression of you
may be important one day.
- Bring good questions. Some samples are given below, but be sure to add
more specific questions relevant to your situation.
Sample Questions
- Tell me about your daily work and your organization.
- Why did you decide to enter this field and/or work with this organization? Have your expectations been met?
- What experiences and skills are thought to be essential in this field
today?
- Are these the experiences and skills that have proved most helpful to you in this work?
- What are the challenges and rewards of your work?
- How does your work connect with other parts of your life?
- Can you tell me about typical salary ranges in the field? (Do not ask about your contact's
salary. Keep such questions very general.) What benefits are commonly
offered?
- How and when do employers ordinarily seek candidates?
- What are opportunities for growth like in the field? Do people often transition
from other fields or positions? Which ones?
- How do you think this type of field/position will change in the next five years?
- What are some of the main issues in this field?
- Are there other people you think I should speak with? How might I reach them?
- Can you recommend professional journals or associations I should look
into?
- What other advice would you offer someone in my situation?
- Would you mind if I keep in touch occasionally?
Following Up
The informational interview can often be a way to establish an ongoing relationship with a
person, if the person is amenable to it. However, be careful not to take this
for granted, and do not fall out of touch with the person only to seek help with
them much later on. Be sure to write a thank-you letter immediately following, and
to keep in touch occasionally (maybe once or twice a year), perhaps sharing what you
have learned since you last met. Hold on to your notes.
|