Harvard Divinity School

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Information Technology and Media Services

 

 

Checking Your Email from Home: Outlook Express

Outlook Express is a free email client that comes with the Windows operating system.  These instructions are based off of the Setup Wizard that comes with Outlook Express 6.  Please note that other versions of the Setup Wizard exist and may differ slightly.  While your current version of Outlook may differ slightly, the necessary information is the same.  Though older versions of Outlook Express should work just fine, we recommend downloading the latest version of Internet Explorer and Outlook Express from the following location: http://www.microsoft.com/windows/ie/default.htm.

In any case, once you have a version of Outlook Express installed, you should have an Outlook Express icon on your desktop.  Double-click on it to launch the Setup Wizard.

  1. If the window that pops up asks you about setting up your Internet connection, go on to step 2.  If it asks you about an email account, skip to step 5.

  2. Choose the "I want to set up my Internet connection manually" option and click Next.

  3. On the next screen, choose the option appropriate to you. If you connect to the internet through your phone line, choose the first option. If your machine is at work, or using a cable modem or DSL service (e.g., AT&T Broadband), choose the second. Click Next, and then click Next for the following screen as well.

  4. The next screen asks you if you want to set up an Internet Mail account. Choose Yes, and click Next.

  5. Choose "Create a new Internet mail account."  Click Next.
     
    Internet Setup Wizard - Setting Up Internet Mail window
     

  6. The next window asks you for your name.  This is not your HDS user name, but your full, given name.  Fill it in and click Next.
     
    Internet Setup Wizard - Your Name window
     

  7. Your internet email address comes next.  This is your HDS email address.  It is usually given in the form [first initial followed by last name]@hds.harvard.edu.  However, to be certain of your exact address, please check the documentation given to you in your registration packet. Choose "I already have an e-mail address" and type your email address in the given window.  Click Next.
     
    Internet Setup Wizard -  Internet E-mail Address window
     

  8. On the first pulldown menu of the following window, select IMAP.  Using IMAP will allow you to store all of your messages on the server, so you can see your old and new email from any computer. (If you are a graduating student whose account will be deleted soon, you should select the POP3 protocol, which will download all of your email messages to your local computer.) For the following two fields (Incoming and Outgoing mail servers), enter mail.hds.harvard.edu and then click Next.
     
    Internet Setup Wizard - E-mail Server window
     

  9. The Account name field of the next window should be filled in for you already, but check it to be sure.  It should be your HDS user name, which is usually your first initial followed by your last name.  Please note that, in this field you do not want to add "@hds.harvard.edu".  In the Password field, enter your HDS password, which you should have changed from the default one given to you at registration.  The Remember password box can be checked or unchecked as you wish.  Click Next.  Then, click Finish in the following screen. 
     
    Internet Setup Wizard - Internet Mail Logon window
     

  10. You will now find yourself in the Outlook Express program itself.  You're not quite finished yet, however.  Go to the Tools menu and choose Accounts.  This will bring up the Internet Accounts window.  Choose the Mail tab, and you should see something like the image below.  Double-click on the mail.hds account.
     
    Internet Accounts window
     

  11. A Properties window will open up.  In this window, you will want to choose the servers tab.  Most of the information can be left as it is.  The one change you need to make is to put a check mark in the box next to My server requires authentication.  This is very important.  If you do not perform this step, you will not be able to send email.  After checking that box, click OK and then Close.  Please Note: Some ISPs block outgoing mail through the HDS SMTP server.  If this is the case it will probably be noted in the ISPs documentation.  The solution is usually to enter the ISPs mail server in the Outgoing mail field.
     
    mail.hds.harvard.edu Properties window
     

  12. That's it!  You're checking mail!

 
 

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